Privacy Policy

1. Introduction

SeekFrame ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B video search and content repurposing platform.

2. Information We Collect

2.1 Business Information

• Company name and business email addresses
• Job titles and department information
• Company size and industry
• Business phone numbers

2.2 Content Data

• Video files uploaded to our platform
• Transcripts and metadata from your videos
• Search queries and usage patterns
• Created clips and compilations

2.3 Technical Information

• IP addresses and browser information
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our video search and repurposing services
• Process and analyze your video content for searchability
• Improve our AI algorithms and search capabilities
• Communicate with you about your account and services
• Send product updates and marketing communications (with consent)
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform (AWS, transcription services, etc.)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Your Consent: With your explicit permission

5. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Video content is retained according to your subscription plan. Account information is retained for 6 years after account closure for tax and legal purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Restrict or object to certain processing

8. GDPR Compliance

For users in the European Economic Area (EEA), we process data based on:

• Contract performance (to provide our services)
• Legitimate interests (to improve our platform)
• Legal obligations
• Your consent (for marketing)

9. California Privacy Rights

California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to opt-out of the sale of personal information (which we do not do).

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.